Support
Need help with Dishcraft? Email us at support@dishcraftapp.com and we will get back to you as soon as we can. Answers to common questions are below.
How do I cancel my subscription?
Subscriptions purchased through Apple In-App Purchase are managed by Apple. Open your Apple ID subscription settings on your device (Settings > your name > Subscriptions) or visit apps.apple.com/account/subscriptions to cancel.
Subscriptions purchased on the web are managed through the in-app "Manage subscription" option, which opens the Stripe customer portal. You can also contact support and we will help you cancel.
How do I request a refund?
For purchases made through the App Store, Apple handles refunds. Submit a request at reportaproblem.apple.com.
For purchases made on the web through Stripe, email support@dishcraftapp.com and we will review your request.
How do I delete my account?
In the app, go to Settings > Delete Account to permanently delete your account and associated data.
You can also email support@dishcraftapp.com from the address on your account and we will process the deletion for you.
Something else not working?
For any other issue, question, or feedback, email support@dishcraftapp.com. Including your account email and a short description of the problem helps us resolve it faster.
Contact
For anything not covered here, contact us at support@dishcraftapp.com.